CrystalPlace Privacy Policy
This privacy policy explains how personal information is collected, used, processed, and disclosed by CrystalPlace. It applies to site visitors and customers, so please take some time to read it, along with our Terms of Service.
Personally Identifiable Information
We collect and store information for various uses depending on how you interact with our site.


Acquired or Necessary Content
The information below is automatically detected or provided by you to utilize the full functionality of our services.

User Type

Information Collected

Why We Collect It

How Long We Store It

Site Visitor

IP Address

Internal & External Troubleshooting

90 Days with Purchase

Customer

First & Last Name

Order Fulfillment, Analytics

Does not expire

Customer

Email Address

Order Confirmation & Tracking

Does not expire

Customer

Phone Number

Order Fulfillment

Does not expire

Customer

Billing Information

Order Fulfillment

Does not expire

Customer

Shipping Information

Order Fulfillment

Does not expire

Customer

Device Data

Fraud Detection

Does not expire

 

User-Submitted Content
Other information is voluntarily provided by you to access non-essential functions of the site. This includes your name and email address for submissions to the following sections: Customer Ideas, Product Reviews, Testimonials, and Forum. This information is used to email reward codes, provide support, and attribute your submitted content to the public name or nickname you specify during creation. It does not expire.

How We Secure It
All of the communication between site users and CrystalPlace.com is transmitted over an HTTPS connection. Our servers are PCI-compliant for the safe storage of payment information. In addition, sensitive information is encrypted and stored in a secure data center.

Third-Party Access
No personally identifiable information gathered through registration, checkout, or support inquiries will be sold to others for marketing purposes. There may be cases where it's necessary to share this data with our affiliates, partners, and other third-parties for the purposes of order fulfillment.
Non-personally identifiable information may be shared with organizations for ad targeting and analytics services. These companies include:

  •     Google provides advertising services, delivers organic and paid analytics, and conducts customer reviews
  •     Microsoft delivers advertising reporting
  •     Yahoo delivers advertising reporting
  •     BizRate conducts customer reviews
  •     Facebook provides advertising services and reporting
  •     Pinterest delivers advertising reporting
  •     Twitter provides advertising services and reporting
  •     Cloudflare offers site optimization services
  •     Amazon provides advertising services and reporting


Use of Cookies
We use cookies to improve the quality of our service and deliver relevant promotional material.


Necessary Cookies
Certain cookies are required for the functionality of the website. Some features or actions, such as the checkout process, cannot be completed without the use of such cookies.


Marketing Cookies
To create a meaningful user experience, sections of the site may include your name, recently viewed products, applied preferences, and more. We also utilize your shopping history to deliver personalized ads across other websites and platforms.